Privacy Policy

Gemia Privacy Policy

Gemia Solutions Limited, 124 City Road, London, England, EC1V 2NX

(“Gemia”, “we”, ”us”, ”our”), a company registered in England with company number 10749536.  Gemia is the responsible entity and has created the following Privacy Policy to describe how Gemia uses information it collects when people visit the Gemia website located at www.gemia.co.uk.

What information does Gemia collect on the website?

When you use the Gemia site or sign up for its Services, Gemia may collect certain contact information from you, including without limitations: first and last name, email address (“Contact Information”). When purchasing Services, you will be required to provide additional information which includes a credit card number or other banking or payment information (“Billing Information”). This billing information is encrypted and processed by a third party payment processor and cannot be read by Gemia or its employees.

Certain site information collected through Gemia’s use of Cookies:

A cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing. The main purpose of the cookie is to personalise your user experience, prepare customised or targeted web pages and to save site login information for you. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. If a user rejects the cookie, they may still use our site. To improve the navigation experience on the Gemia Site. Gemia also automatically receives and records information on the hosting platforms from your browser, including the pages you request.

How do we use the information that you provide to us?

We use your Information in the following ways:

To enhance the quality of our services;

To notify you about changes to our services;

To use site Information to monitor the use of our site

To ensure that content from our site is presented in the most optimal manner for you and your computer or device;

To allow you to register with us on our site where you choose to do so;

In accordance with your wishes as communicated to us at the point of registration;

If you have given your consent at the point of registration, to contact you with information about products and services that you request from us, or that we feel may be of interest to you or to ask you to participate in one of our customer satisfaction surveys. You have the right to opt-out of receiving product and service updates and survey requests from us by contacting us at any time.

In accordance with the Privacy and Electronics Communications Regulations 2003, we DO NOT use your data for marketing purposes or pass on or sell your data for these purposes.

Does Gemia disclose Personally Identifiable Data to third parties?

Gemia does not share or disclose any of your Personally Identifiable Data except as described in this Section.

Agents, consultants and related third parties: Gemia uses third party vendors to perform certain business-related functions.

Business transfers, Gemia reserves the right to buy or sell any business or assets in which case we may disclose your Information to the seller or buyer of such business or assets; you will be notified of any disclosure of information;

Legal requirements and other circumstances: Gemia may disclose or share your personal data to:

(a) comply with any legal obligations,

(b) protect and defend the rights or property of Gemia, 

(c) protect the property or safety of users of the Gemia Site or Services of any third party vendors used to perform business-related functions.

This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. By signing up for services on our site or by any other means, you are giving your consent to agree to this disclosure.

Security

Gemia website takes every precaution to protect our users’ information, however the transmission of information via the internet is not completely secure. We do everything in our power to protect user information including the use of secure servers; however, we cannot guarantee the security of your data transmitted to our website. Any information you submit is sent at your own risk, you should take precautions to ensure your connection is secure. Once we have received your information we use strict procedures and security features to prevent unauthorised access. Only security-vetted employees who need the information to perform a specific job (for example, billing or customer services) are granted access to personally identifiable information.

Information about, correction or deletion of Contact Information

You have the right to request access to all your Information that we collect online and hold in our databases, under Section 7 of the Data Protection Act. We can also tell you what personal data is being processed. You may execute this right by writing to us at the following address:

Data Controller

Gemia Solutions Limited

Kemp House

152 City Road

London EC1V 2NX

If you wish us to delete all your personal data held by us, you may do so by contacting us at the address above. In compliance with ICO regulations, we will carry out your request and notify you when this is complete. Your personal data will then be irretrievable.

Your Consent

By using the Gemia website you consent to our collection and use of your information as described in this Privacy Policy. We may periodically make changes to this Privacy Policy that will be posted on this web page. If Gemia makes any material changes to this Privacy Policy, we will notify you electronically using the information you have provided to us, and will also provide notice of such a change through a posting on the Gemia website or through other reasonable means of communication.

This privacy policy was last modified on 4th February 2021 and is effective until the next update.